Support
Hit a problem, have a question, or want to suggest something? Email walkthrusupport@gmail.com and we'll get back to you as quickly as we can.
The fastest way to get a useful answer is to include: what you were doing, what you expected, what happened instead, and a screenshot if you have one. If the issue is about a specific estimate or invoice, mention its number (like EST-2026-0012).
Common questions
- Where do the estimate prices come from?
- Labor comes from your hourly rate and our analysis of the work you described; materials come from market research for your job's area. Every line shows its source when you open it — and every number is editable. The estimate is a starting point; you approve the final figures.
- How do I delete my data?
- Swipe left on any project (in the app) or use the row actions on the web to archive or delete it. To erase everything, open the mobile app's Settings → Account & security → Delete account — that permanently removes your company and all its data. You can also email support and we'll take care of it.
- Do my customers see WalkThru IQ branding?
- No. Proposals and invoices carry your company name and logo only — they're your documents.
See also the Privacy Policy and Terms of Service.